Eman Austin

Professional Summary

Experienced business process outsourcing professional with more than twelve years of experience in shared services organization, enterprise project management, systems implementation, process migration and operational excellence. Accomplished and energetic manager with exceptional interpersonal skills and appreciation for providing first-rate customer service to business partners and members.

  • Successfully saved more than $10 million USD in overall shared services operation.
  • Ability to work in a fast paced global environment
  • In depth knowledge of finance and accounting
  • Expert in project management, systems harmonization, data governance and customer service.

Key Skills

  •   Optical Character Recognition Work Flow (OCR, OCR WF)
  •   Readsoft IXOS (Citrix Verify Module)
  •   SAP GSAP, SAP Blueprint, SAP Legacy Magellan & Lumion and SAP SERP, SAP R3
  •   Oracle
  •   Sharepoint
  •   SUN Microsystems (AR & AP Module)
  •   Certified Intacct Accountant Partner (2015)
  •   Certified Financial Advisor (2013)
  •   Certified Continental Business Systems Practitioner / Coach (Lean Six Sigma /Project Management)

Professional Experience

Process and Project Manager / Invoice to Pay Opera at Continental Temic Automotive Phils., Inc.

Taguig City - Philippines

Jul 2006 - Aug 2018

  • Manages the Procure to Pay (P2P) strategy for maximum shareholder value. Executes and administrates the strategy through continuous assessments, process improvements, systems enhancement, policies & procedures documentation, and risk management. Manages Enterprise Procurement and Accounts Payable departments.
  • Directs all aspects of corporate centralized purchasing and accounts payable, working in tandem with Central Data Management, Purchasing & Sourcing (CDM) department to maximize value while minimizing expense. Understands the latest P2P technology innovations and methodologies. Drives technology adoption and changes to improve efficiency, effectiveness and quality. Manages and oversees daily operations.
  • Manages corporate procurement spend, including insuring savings generated through sourcing activities and arrangements are realized at payment.  Provides financial analysis for short-term and long-term forecasting, planning and decisioning.  Develops and manages Key Performance Indicators and monitors relevant productivity and operational metrics.  Provides recommendations and implements improvements as appropriate.
  • Works closely with CDM to manage corporate risk and ensures compliance with regulatory requirements. Accountable for strong stakeholder relationships and ability to collaborate with executive/senior management, business units, internal/external legal counsel, consultants, etc., to support corporate procure to pay strategy.  
  • Partner with and provide management reporting oversight of assigned business units for analytics, reporting, and recommendations.
  • Responsible for entire I2P process and departmental functions such as Vendor master maintenance, Invoice Processing , Payment processing , Travel and Expenses for regional Automotive Plant in the Philippines, Thailand and Singapore, handling supplier and employee queries, AP related management reporting, corresponding internal controls and smooth sub ledger close.
  • Ensure all payments are integrated into Accounts Payable and processed through the system having adhered to the ‘Invoice to Pay’ process
  • Be the key contact person to both the Accounts Payable and Treasury Department
  • Participate and Lead in cross functional process and system improvement initiatives
  • Assuring root cause analysis (RCAs) of errors and non-compliant invoices have been performed and corrective actions have been implemented.
  • Setup smoothly communication channel with internal and external stakeholders to address concerns
  • Prepares I2P team's internal control report, closely monitor and follow up finding. (e.g.: double invoice checking, invoice delay posting, PPV checking, baseline date change checking, AP debit balance…)
  • Manage I2P team to ensure correct and timely Invoice to pay related reports preparation (Global KPI Report, GRIR, AP Aging, Non-PO Invoice and others)
  • Reviewing and analyzing current procedures in order to recommend and implement changes to standardize activities and integrate into shared services
  • Develop and publish weekly / monthly / quarterly (KPIs) to stakeholders and executive management
  • Perform and review Quarterly Payment Control setting and internal controls
  • Setup & optimize team's working process and system to continuously improve work efficiency
  • Identify clear objectives for the team, providing coaching, career development and feedback to team members, providing performance evaluation and reward
  • Responsible for the overall performance of the team, monitoring their performance, providing timely feedback & assisting them to improve on their identified training needs.
  • Motivate the team to continuously improve and as act as a single team striving towards process goals and objectives
  • Lead Process and Project team to optimize and standardize the processes for Finance Service Center Philippines and related function/department
  • Lead Process and Project team to implement process improvement to better improve FSCP service level
  • Give helpful instructions on project leadership, organize each function to implement finance projects
  • Launch the people strategy related program, such as competency model, people engagement, intern program etc.
  • Coach team member to delivery result and perform good team collaboration
  • Setup and monitor Team target and KPI across Finance Service Center Philippines
  • Perform regular Operations Performance Review meeting with Business Units and Central Electronic Plants.
  • Take ownership of team management routine such as job allocations, performance feedback, recruitment and training
  • Focal person in accounting matters for Finance Service Center Philippines and Internal Audit
  • Project manager in the global implementation of SPIRIT (harmonization of SAP Environment)
  • Perform people development in Process and Project team and develop a successor


Bachelor of Science/2006

Far Eastern University - Manila City, Philippines

in Commerce Major in Financial Accounting
OSACS Scholarships