Frequently asked questions

You can create, edit, upload, and export resumes and cover letters. You can also tailor content, explore templates, and use guided tools for stronger applications.

You can explore the public guides without an account. An account is required to create, save, upload, edit, and export your documents.

Yes. Choose New resume, complete the guided setup, and continue editing your profile, summary, skills, experience, education, and custom sections.

Yes. PDF and DOCX uploads are supported. The maximum upload size is 100 MB. Imported content should always be reviewed for formatting and section accuracy.

Yes. Sign in and open the Resume editor or Cover letter editor from your workspace. Your saved documents remain available for later updates.

Yes. You can maintain separate versions for different roles, industries, countries, or career directions.

Yes. Resume sections can be added, edited, reordered, and tailored. Cover-letter sections support formatted text, including paragraphs, lists, links, bold, and italic text.

You can reuse a document as a starting point, but tailor the role, employer connection, evidence, and keywords for each application.

The AI assistant can help rewrite summaries, suggest skills, improve experience bullets, analyze job fit, prepare interview guidance, and draft tailored cover-letter content.

Yes. Enter the job title and paste the job description in the Cover Letter AI Assistant. The generated draft should be reviewed before saving or submitting.

The system is designed to use the information provided and avoid unsupported claims, but you are responsible for checking names, dates, employers, qualifications, metrics, and other details.

AI features are visible so you can understand what is available. An active plan with AI credits is required to generate content. Selecting a generation action takes you to the subscription page when credits are unavailable.

Credit validity depends on the plan shown at checkout. Monthly credits follow the monthly plan period, while the AI Credit Pack is valid for one year.

The cover-letter builder includes about 20 predefined visual templates with consistent content placement and variations in fonts, heading styles, colors, and accents.

A small set of basic cover-letter templates is free. Premium templates are clearly marked in the template selector.

Advanced settings let eligible users change visual controls such as body font and accent color. These settings require a premium plan.

Yes. The template selector displays visual previews so you can compare styles before applying one.

Resume and cover-letter imports support PDF and DOCX files.

Resume and cover-letter exports support PDF, HTML, and TXT where available. TXT export is free and unlimited.

Free export allowances are limited for certain formats. Once the allowance is used, PDF or HTML export requires a plan.

The preview uses document-style pagination designed to reflect the exported PDF. Always review the final PDF before submitting an application.

Choose a plan on the subscription page and continue through the secure checkout. The available payment method and currency are shown before you pay.

You can return to the subscription plans page, review the options again, and start a new checkout when you are ready.

Check your email and password, then use password recovery if needed. If the session expires, sign in again from the workspace.

Use the Contact page and include the page you were using, a short description of the issue, and your account email. Never include your password or complete payment details.